Data Safety

The following document describes the data collected by the Dynamics Mobile app and the approach on requesting data deletion.

Data Collection

Depending on the type of the user the following user related data is collected:

Organization Employees/Agents

This applies to users who are using the Dynamics mobile application while they are employees or external contractors of the organization and acts on behalf of the organization as organization's agents, representing the organization in front of the organization's customers.

In this use case the application collects data which is used for:

• User authentication ( username, email )

• User communication ( e-mail )

• Agent business performance analysis ( location )

• Business artefacts ( only submitted photos, videos and other files )

• Technical information used for support purposes ( crash logs and other logs )

Data types	Data collected by Dynamics Mobile app
Location Approximate location Precise location	Yes ( activated by the system admin )
Personal information Name Email address User IDs Address Phone number Race and ethnicity Political or religious beliefs Sexual orientation Other info	Yes ( Username and e-mail only )
Financial information User payment info Purchase history Credit score Other financial info	No
Health and Fitness Health info Fitness info	No
Messages Emails SMS or MMS Other in-app messages	No
Photos or Videos Photos Videos	Only photos and videos explicitly submitted by the user via the app
Audio Files Voice or sound recordings Music files Other audio files	No
Files and Docs	Only files explicitly submitted by the user via the app
Calendar	No
Contacts	No
App activity	Yes
Web browsing	No
App info and performance Crash logs Diagnostics Other app performance data	Yes
Device or other identifiers	Yes, Dynamics Mobile app collects the application identifier and device metadata such as operating system version, Dynamics Mobile SDK version, etc.

Organization's Customers

in this use case the dynamics mobile app is used by the organization's customers to participate in different business interactions like online ordering and others.

In this use case the application collects data which is used for:

• User authentication ( username, email )

• User communication ( e-mail, phone number )

• Business related information ( ordered products and services, purchase history, payment info )

• Business artefacts ( only submitted photos, videos and other files )

• Technical information used for support purposes ( crash logs and other logs )

Data types	Data collected by Dynamics Mobile app
Location Approximate location Precise location	Yes ( activated by the system admin )
Personal information Name Email address User IDs Address Phone number Race and ethnicity Political or religious beliefs Sexual orientation Other info	Yes ( Name, Username, e-mail, Address, phone number)
Financial information User payment info Purchase history Credit score Other financial info	Yes ( User payment info, Purchase history)
Health and Fitness Health info Fitness info	No
Messages Emails SMS or MMS Other in-app messages	No
Photos or Videos Photos Videos	Only photos and videos explicitly submitted by the user via the app
Audio Files Voice or sound recordings Music files Other audio files	No
Files and Docs	Only files explicitly submitted by the user via the app
Calendar	No
Contacts	No
App activity	Yes
Web browsing	No
App info and performance Crash logs Diagnostics Other app performance data	Yes
Device or other identifiers	Yes, Dynamics Mobile app collects the application identifier and device metadata such as operating system version, Dynamics Mobile SDK version, etc.

Data Deletion Requests

Dynamics Mobile app collects the upper mentioned user related data on behalf of the business organization who is managing the tenant (server) .

User data deletion requests shall be forwarded to the organization who is actually collecting the data.

You can inquiry information for data safety by sending e-mails to [e-mail]