Data Safety
The following document describes the data collected by the Dynamics Mobile app and the approach on requesting data deletion.
Data Collection
Depending on the type of the user the following user related data is collected:
Organization Employees/Agents
This applies to users who are using the Dynamics mobile application while they are employees or external contractors of the organization and acts on behalf of the organization as organization's agents, representing the organization in front of the organization's customers.
In this use case the application collects data which is used for:
User authentication ( username, email )
User communication ( e-mail )
Agent business performance analysis ( location )
Business artefacts ( only submitted photos, videos and other files )
Technical information used for support purposes ( crash logs and other logs )
Data types | Data collected by Dynamics Mobile app |
---|---|
Location
| Yes ( activated by the system admin ) |
Personal information
| Yes ( Username and e-mail only ) |
Financial information
| No |
Health and Fitness
| No |
Messages
| No |
Photos or Videos
| Only photos and videos explicitly submitted by the user via the app |
Audio Files
| No |
Files and Docs | Only files explicitly submitted by the user via the app |
Calendar | No |
Contacts | No |
App activity | Yes |
Web browsing | No |
App info and performance
| Yes |
Device or other identifiers | Yes, Dynamics Mobile app collects the application identifier and device metadata such as operating system version, Dynamics Mobile SDK version, etc. |
Organization's Customers
in this use case the dynamics mobile app is used by the organization's customers to participate in different business interactions like online ordering and others.
In this use case the application collects data which is used for:
User authentication ( username, email )
User communication ( e-mail, phone number )
Business related information ( ordered products and services, purchase history, payment info )
Business artefacts ( only submitted photos, videos and other files )
Technical information used for support purposes ( crash logs and other logs )
Data types | Data collected by Dynamics Mobile app |
---|---|
Location
| Yes ( activated by the system admin ) |
Personal information
| Yes ( Name, Username, e-mail, Address, phone number) |
Financial information
| Yes ( User payment info, Purchase history) |
Health and Fitness
| No |
Messages
| No |
Photos or Videos
| Only photos and videos explicitly submitted by the user via the app |
Audio Files
| No |
Files and Docs | Only files explicitly submitted by the user via the app |
Calendar | No |
Contacts | No |
App activity | Yes |
Web browsing | No |
App info and performance
| Yes |
Device or other identifiers | Yes, Dynamics Mobile app collects the application identifier and device metadata such as operating system version, Dynamics Mobile SDK version, etc. |
Data Deletion Requests
Dynamics Mobile app collects the upper mentioned user related data on behalf of the business organization who is managing the tenant (server) .
User data deletion requests shall be forwarded to the organization who is actually collecting the data.
You can inquiry information for data safety by sending e-mails to datasafety@dynamicsmobile.com
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