Dynamics Mobile Docs
Ask or search…
K

Data Safety

The following document describes the data collected by the Dynamics Mobile app and the approach on requesting data deletion.

Data Collection

Depending on the type of the user the following user related data is collected:

Organization Employees/Agents

This applies to users who are using the Dynamics mobile application while they are employees or external contractors of the organization and acts on behalf of the organization as organization's agents, representing the organization in front of the organization's customers.
In this use case the application collects data which is used for:
  • User authentication ( username, email )
  • User communication ( e-mail )
  • Agent business performance analysis ( location )
  • Business artefacts ( only submitted photos, videos and other files )
  • Technical information used for support purposes ( crash logs and other logs )
Data types
Data collected by Dynamics Mobile app
Location
  • Approximate location
  • Precise location
Yes ( activated by the system admin )
Personal information
  • Name
  • Email address
  • User IDs
  • Address
  • Phone number
  • Race and ethnicity
  • Political or religious beliefs
  • Sexual orientation
  • Other info
Yes ( Username and e-mail only )
Financial information
  • User payment info
  • Purchase history
  • Credit score
  • Other financial info
No
Health and Fitness
  • Health info
  • Fitness info
No
Messages
  • Emails
  • SMS or MMS
  • Other in-app messages
No
Photos or Videos
  • Photos
  • Videos
Only photos and videos explicitly submitted by the user via the app
Audio Files
  • Voice or sound recordings
  • Music files
  • Other audio files
No
Files and Docs
Only files explicitly submitted by the user via the app
Calendar
No
Contacts
No
App activity
Yes
Web browsing
No
App info and performance
  • Crash logs
  • Diagnostics
  • Other app performance data
Yes
Device or other identifiers
Yes, Dynamics Mobile app collects the application identifier and device metadata such as operating system version, Dynamics Mobile SDK version, etc.
Organization's Customers
in this use case the dynamics mobile app is used by the organization's customers to participate in different business interactions like online ordering and others.
In this use case the application collects data which is used for:
  • User authentication ( username, email )
  • User communication ( e-mail, phone number )
  • Business related information ( ordered products and services, purchase history, payment info )
  • Business artefacts ( only submitted photos, videos and other files )
  • Technical information used for support purposes ( crash logs and other logs )
Data types
Data collected by Dynamics Mobile app
Location
  • Approximate location
  • Precise location
Yes ( activated by the system admin )
Personal information
  • Name
  • Email address
  • User IDs
  • Address
  • Phone number
  • Race and ethnicity
  • Political or religious beliefs
  • Sexual orientation
  • Other info
Yes ( Name, Username, e-mail, Address, phone number)
Financial information
  • User payment info
  • Purchase history
  • Credit score
  • Other financial info
Yes ( User payment info, Purchase history)
Health and Fitness
  • Health info
  • Fitness info
No
Messages
  • Emails
  • SMS or MMS
  • Other in-app messages
No
Photos or Videos
  • Photos
  • Videos
Only photos and videos explicitly submitted by the user via the app
Audio Files
  • Voice or sound recordings
  • Music files
  • Other audio files
No
Files and Docs
Only files explicitly submitted by the user via the app
Calendar
No
Contacts
No
App activity
Yes
Web browsing
No
App info and performance
  • Crash logs
  • Diagnostics
  • Other app performance data
Yes
Device or other identifiers
Yes, Dynamics Mobile app collects the application identifier and device metadata such as operating system version, Dynamics Mobile SDK version, etc.

Data Deletion Requests

Dynamics Mobile app collects the upper mentioned user related data on behalf of the business organization who is managing the tenant (server) .
User data deletion requests shall be forwarded to the organization who is actually collecting the data.
You can inquiry information for data safety by sending e-mails to [email protected]
Last modified 2mo ago
Dynamics Mobile provided by Mobile Affairs Ltd. | 1712 Sofia, Bulgaria, Alexander Malinov 51 | [email protected]